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  • All custom or back order purchases require a 50% deposit to confirm the order.
  • All orders require full payment to despatch goods for delivery.
  • Once final payment is received, Temperature Design will contact the client to confirm the delivery details and book in despatch. The carrier will confirm the final timing details directly unless a certain date and time is agreed upon beforehand.  
  • All shipments and deliveries are subject to stock availability. 
  • Delivery fees are calculated on cubic meters and delivery location.
  • Unless otherwise stated within the online product description Temperature Design furniture will be delivered assembled. All products requiring assembly will arrive with simple step by step instructions.
  • Rubbish removal and placement is also available upon request and may incur additional fees.
  • Payments can be made via bank transfer, cheque or credit card. For credit card payments, we accept Visa or Mastercard both at a 1.5% surcharge applies.
  • Temperature Design’s nominated carrier will deliver the product(s) during business hours only (9am to 5pm, Monday to Friday), unless otherwise agreed upon before invoicing.