All custom or back order purchases require a 50% deposit to confirm the order.
All orders require full payment to despatch goods for delivery.
Once final payment is received, Temperature Design will contact the client to confirm the delivery details and book in despatch. The carrier will confirm the final timing details directly unless a certain date and time is agreed upon beforehand.
All shipments and deliveries are subject to stock availability.
Delivery fees are calculated on cubic meters and delivery location.
Unless otherwise stated within the online product description Temperature Design furniture will be delivered assembled. All products requiring assembly will arrive with simple step by step instructions.
Rubbish removal and placement is also available upon request and may incur additional fees.
Payments can be made via bank transfer, cheque or credit card. For credit card payments, we accept Visa or Mastercard both at a 1.5% surcharge applies.
Temperature Design’s nominated carrier will deliver the product(s) during business hours only (9am to 5pm, Monday to Friday), unless otherwise agreed upon before invoicing.